Afika POS Support

Get help with your till, stock records, Privy sign-in, or an online checkout.

Contact our team

For app, account, payment, or privacy questions, email our support team.

Does Afika POS work offline?

Your till and stock records are stored on the device, so core counter tasks continue without a connection. Online checkout and payment status need internet access.

How do online payments work?

Create a checkout link from the app, then share it with your customer. They choose an asset and network on the hosted checkout page.

What if a customer has sent a payment?

Keep the checkout open while the receipt service checks the transaction. If the payment does not appear, contact support with the receipt reference.

Where can I read the legal information?

See our Terms of Service and Privacy Policy.